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Site Help
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This guide provides information about using the Rapid Data
online web site.
If this is your first visit to our site, this guide will help you find
the information you are looking for - or you can view our
site map
for an index of the entire site.
If you do not find the answer to your question within this guide, or if
the question does not pertain to the usage of our site please, visit the
contact page
for information on how to reach us.
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Browser and Monitor Support
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Browser:
The Rapid Data
web site supports Microsoft Internet Explorer 5.x & above and Netscape
Navigator 5.x & above. If you are using earlier versions of these
web browsers, you may need to obtain a new version to fully access our
site. Use the following links to download a more recent version of
your browser.
Display:
For the best user experience it is recommended that your
display settings be set to a minimum resolution of:
- at least 800 pixels by 600 pixels
This will allow you to view the entire site without having to scroll
horizontally to view the pages. Any size monitor may be used to view this site
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Using this Site
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Left Navigation Bar:
The left side of each page contains a gray navigation bar that
categorizes the relevant areas of our site. When the mouse cursor
is placed over an active item on the navigation bar that item will become
highlighted, indicating that you can move to that section of the site -
simply click-on a highlighted item to display the desired page.
When there are sub-items within a section of the site, they will be added
to the navigation bar when the section is displayed.
Quick-Link Boxes:
The right side of each page will contain a series of blue and grey quick-link
boxes that provide fast navigation to specific topics within the current
page. When the mouse cursor is placed over an active link the text
color will change to indicate that you can jump to that specific topic.
Simply click-on the colored text to quickly move to that portion of the
page.
Navigation Trail:
The grey status bar at the top of each page contains the site navigation trail.
This navigation trail is constantly updated to keep you informed about
where you are within the site; and it provides easy access back to
previously visited pages. To return to a previous page, simply
click-on the desired item within the trail.
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Finding Service Information
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Rapid Data
provides a number of payroll service solutions for organizations of any
size. These payroll services can be found in the
Services
section of the grey navigation bar on the left side of each page. Simply
click-on one of the active items within this section to display a page
detailing the features of that specific service.
Services
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Locating Product Offerings
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Rapid Data
offers a number of payroll solutions for small, medium, and large
organizations. These payroll products can be found in the
Products
section of the gray navigation bar on the left side of each page.
Simply click-on one of the active items within this section to display a
page detailing the features of that specific product.
Products
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Getting Support
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The Rapid Data
support area can also be found on the gray navigation bar at the left side of each
page. It is here that you can find answers to the most
frequently asked questions
as well as answers to questions that may apply to your organization. If
you are new to the product, you may want to visit our
training page
to learn about various product training options available. If you
still can't find what you are looking for, go to our
contact page
to reach us directly. Our support personnel will quickly get you
the information you need.
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